Session Policies & Terms

  • Packages are offered with generous timeframes to support consistency while honoring realistic scheduling needs.

    • Single sessions expire 14 days from date of purchase

    • Four (4) Session Package
      Expires four (4) months from date of purchase

    • Eight (8) Session Package
      Expires nine (9) months from date of purchase

    • Twelve (12) Session Package
      Expires fourteen (14) months from date of purchase

    Sessions not used within the expiration period are forfeited. Extensions are not guaranteed and are considered only in exceptional circumstances.

  • Client Cancellation

    • A minimum of 24 hours’ notice is required to cancel a session.

    • Cancellations made within 24 hours of the scheduled session are charged 100% of the session fee.

    Client Rescheduling

    • A minimum of 24 hours’ notice is required to reschedule.

    • Rescheduling requests made within 24 hours of the session may incur a 30% rescheduling fee, at the discretion of Midnight Wellness.

    Late Cancellation Reschedule Option
    In some cases, a late cancellation may be rescheduled without forfeiting the session if:

    • The reschedule request is made at the time of cancellation, and

    • The new session is booked within two (2) weeks of the original date

    This is a courtesy, not an entitlement, and is assessed case by case.

    Lateness Policy

    • Sessions begin and end at the scheduled time.

    • If you arrive more than 15 minutes late without notice, the session is considered a no-show and the full session fee applies.

    • If you arrive late but within the 15-minute window, the session will still end at the original time.

  • For the safety, integrity, and effectiveness of this work:

    • Clients must arrive sober and clear-minded.

    • Sessions will not proceed if a client appears intoxicated by alcohol, recreational drugs, or any substance that impairs consent, awareness, or nervous system regulation.

    • In such cases, the session is considered a late cancellation and is charged at 100%.

  • Failure to attend a scheduled session without notice results in a 100% charge of the session fee or forfeiture of the session if part of a package.

  • True illness or emergencies do occur. Please contact us as soon as possible if this arises so we can discuss next steps with care and discernment.

  • All cancellations or rescheduling requests must be made via email or phone at least 24 hours before your scheduled session time.

  • By booking a one-on-one session with Midnight Wellness, you acknowledge and agree to these terms and policies.

Studio Rental Policies & Terms

    • All rentals must be booked in advance and paid in full to secure the date and time.

    • Bookings are not considered confirmed until payment is received.

    • We accept payments via credit card, Venmo, Zelle, cash or check

  • We understand that plans change, and we aim to be as accommodating as possible within the limits of our scheduling.

    For Full Refunds:

    Cancellations made more than 30 days in advance of the rental date are eligible for a 100% refund.

    Partial Refunds or Credit:

    Cancellations made 7–30 days in advance are eligible for a 50% refund or full credit toward a future booking within 3 months.

    Cancellations made less than 7 days in advance are non-refundable, but may receive 50% credit toward a future booking, depending on the ability to rebook the slot.

    No-Shows:

    If you do not show up for your rental time and have not communicated with us in advance, no refund or credit will be given.

    Rescheduling:

    Rescheduling is possible up to 7 days before the rental date, pending availability.

    One reschedule is allowed per booking.

    Additional rescheduling requests may incur a 15% fee.

  • We maintain a set weekly class schedule. If you would like to book the studio during a time when a class is already scheduled, we offer limited overbooking privileges.

    • Overbooking is only permitted with prior approval.

    • The renter must pay a $100 cancellation fee per class that is displaced.

    • This fee compensates the teacher and our community for the disruption and ensures the integrity of our schedule.

    Please note: Not all classes are eligible to be canceled or rescheduled. We reserve the right to deny overbooking requests based on timing, prior notice, or community impact.

    • Leave the studio in the condition you found it. A cleaning fee may apply if the space is left messy or requires excessive cleanup.

    • Any damages to equipment or the studio will be the responsibility of the renter and may result in additional charges.

    • No alcohol

    • No smoking inside the studio.

    • No illegal activity of any kind.

    • Respectful volume levels must be maintained. Sound amplification must be pre-approved for evening or late-night use.

    • Nudity or adult content is not permitted without prior written permission

  • Our studio includes a variety of props to support classes and sessions (e.g., yoga blocks, bolsters, blankets, mats). These are available for limited use, but must be requested in advance.

    • Use of props is conditional and subject to approval. Please confirm your needs at the time of booking.

    • All props must be returned clean, neatly organized, and in good condition.

    • If props are damaged or require extensive cleaning, a replacement or cleaning fee may be charged.

    Studio instruments (e.g., sound bowls, drums, harmonium, chimes, etc.) are not available for use under any circumstances unless explicitly arranged and approved in writing prior to your rental.

    Unauthorized use of instruments will result in a $200 fine and may affect your ability to rent the studio in the future.

  • Light, low-mess snacks are welcome. Please avoid strong odors, sticky foods, and common allergens. Alcohol is not permitted.

    Full meals (including plated food, with utensils, or catering) require prior approval and incur a $200 food service fee.

    All food must be fully cleaned up before the end of your booking. Additional cleaning fees may apply